Maintenance intake
Collect the issue, unit, photos, access needs, and current conditions before preparing a work order.
AI for Property Management
Keep resident requests moving from first message to finished work.
Handle maintenance intake, urgent issue routing, draft work orders, vendor coordination, resident updates, and leasing follow-up through the systems your team already uses.
You choose the problems. You control the solution.
New requestCustomer needs help after hours
Contact details and reason captured
- Check your rulesService area, availability, and priority
- Choose the next stepBook, route, reply, or ask a person
- Update the teamClear summary added to the right system
- Works across phone, text, email, and portals
- Follows your emergency rules
- Managers approve important actions
Where it helps
Stop letting requests disappear between inboxes, vendors, and property staff.
Resident questions and maintenance requests arrive through several channels. The information needed to act may be in leases, property notes, vendor lists, and the memory of the busiest person on the team.
Urgent issue routing
Apply property-specific emergency rules and alert the right person when safety or habitability may be involved.
Vendor coordination
Prepare scheduling, estimate, arrival, and completion updates using the approved vendor list.
Resident and leasing follow-up
Answer approved routine questions, schedule next steps, and return sensitive decisions to staff.
A practical example
A water-leak report that reaches the right person after hours.
This is an illustrative workflow. The exact questions, rules, systems, and handoffs are set for each business.
- 1
A resident reports water under a kitchen sink by phone, text, or email.
- 2
The system confirms the property, unit, current conditions, and access details.
- 3
The property's emergency and after-hours rules are checked.
- 4
A draft work order and approved vendor option are prepared.
- 5
The manager approves the next step and the resident receives an update.
Fits your operation
Keep the software your team already knows.
We confirm access, permissions, and supported actions before connecting anything.
Property management softwareEmail, SMS, and voiceSchedulingDocuments and e-signatureAccountingVendor records
Your rules stay in charge
Important decisions still belong to people.
Before launch, we agree on what the system may read, what it may do, when it must stop, and who takes over.
- Property and role-based access
- Emergency and habitability escalation
- No automatic screening decisions
- Manager approval for spending and vendor work
Start with one useful workflow
A clear first project, with support after launch.
Plans start with a $2,500 one-time setup and $1,000 per month. Larger plans cover more workflows, integrations, and support time.
Common questions
Before starting with property
Does this replace our property management software?
No. It works around your approved system of record, depending on the access and integration options that system provides.
Will it make tenant-screening decisions?
No. Screening, eligibility, accommodation, and adverse-action decisions remain with authorized people and approved processes.
What happens when maintenance may be an emergency?
The system follows the property's approved emergency instructions and alerts the right person immediately. It does not improvise repairs or safety advice.
Start with one real problem
Talk through one property workflow.
Bring one recurring task, missed handoff, or customer request. We will help you decide whether it is worth automating.
Book a working sessionOr call (210) 981-6174No presentation or project commitment required.