Private AI for Trades Call Intake and Dispatch

A private voice concierge can provide after-hours coverage, collect approved job details, qualify requests, and book eligible appointments. Safety, uncertainty, and pricing exceptions follow the escalation rules set by the business.

Measure the Revenue Lost to Missed Calls

When the team is on site, calls may reach voicemail and qualified work may be lost. The value of that gap depends on actual call volume, booking rate, job mix, and capacity.

A practical after-hours intake workflow

We can route an existing phone number to a voice concierge that follows approved intake and booking rules. Pricing exceptions, complex requests, and urgent cases transfer or create a callback for a person.

What Our AI System Handles for Trades

• After-Hours Phone Coverage: The voice concierge follows approved service-area, availability, pricing, and escalation rules.
• Company Knowledge: Index approved SOPs, price sheets, customer histories, and technical manuals into a private knowledge base with source-linked answers.
• Dispatch Assistance: Recommend technicians based on skill, location, availability, and company rules while dispatch retains control.
• Consistent Follow-Up: Send approved quote reminders on the company's schedule and return exceptions to the responsible person.